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The Art of Negotiation

The Art of Negotiation

Expert strategies and techniques to negotiate with confidence

Good negotiation skills are essential for succeeding in the business world. In this online course, acclaimed negotiation experts offer theoretical knowledge and hands-on tools for mastering the art of negotiation.

  • The psychology of negotiation
  • Negotiation techniques:  The Harvard Principles of Negotiation, The U-Model, and others
  • Resolving conflicts
  • Step-by-step guide to successful negotiations
  • Best practice case studies from business and politics
300,00 €
300.0 EUR (inkl. 19% MwSt.) 252,10 €
300,00 €
In den Warenkorb
Verantwortlich Katriina Miola
Zuletzt aktualisiert 19.06.2026
Zeitaufwand 12 Stunden 10 Minuten
Mitglieder 1
Management Produktion Vertragsgestaltung Englisch
  • 1. Introduction
    1Lektionen · 15 Min.
    • 1.1 Course Introduction
  • 2. The Psychology of Negotiating
    8Lektionen · 2 Std. 25 Min.
    • 2.1 Subjective Reality
    • 2.2 What do we have to deal with?
    • 2.3 Psycho-Dynamics in Negotiations | Part 1
    • 2.4 Psycho-Dynamics in Negotiations | Part 2
    • 2.5 Psycho-Dynamics in Negotiations | Part 3
    • 2.6 Psycho-Dynamics in Negotiations | Part 4
    • 2.7 Psycho-Dynamics in Negotiations | Part 5
    • 2.8 Test your knowledge
      10 xp
  • 3. Communication
    9Lektionen · 3 Std. 15 Min.
    • 3.1 Introduction Thomas R. Henschel
    • 3.2 Lead-In
    • 3.3 Receiving Messages
    • 3.4 Exercise: Questioning Techniques
    • 3.5 Communication
    • 3.6 Gendered Communication
    • 3.7 Transactional Analysis
    • 3.8 System Theory
    • 3.9 Test your knowledge
      10 xp
  • 4. Conflict Negotiation | Part 1
    6Lektionen · 1 Std. 25 Min.
    • 4.1 Definition of Conflict
    • 4.2 Ways People deal with Conflicts
    • 4.3 Harvard Negotiation Model | Negotiation Strategies
    • 4.4 Example
    • 4.5 Harvard Principles of Negotiation
    • 4.6 Test your knowledge
      10 xp
  • 5. Conflict Negotiation | Part 2
    6Lektionen · 1 Std. 45 Min.
    • 5.1 The U-Model of Communication | Part 1
    • 5.2 The U-Model of Communication | Part 2
    • 5.3 The U-Model of Communication | Part 3
    • 5.4 Politics
    • 5.5 Exercise: The U-Model
    • 5.6 Test your knowledge
      10 xp
  • 6. The Role of Interests & Best Practice
    5Lektionen · 1 Std.
    • 6.1 Interests
    • 6.2 Daily Communication
    • 6.3 Illustration: Media Industry
    • 6.4 Case Study: Business
    • 6.5 Case Study: Politics
  • 7. Negotiation Step-by-Step
    5Lektionen · 1 Std. 45 Min.
    • 7.1 Preparation
    • 7.2 The Encounter
    • 7.3 Follow up
    • 7.4 Persuasion Techniques
    • 7.5 Test your knowledge
      10 xp
  • 8. Credits | Downloads
    2Lektionen · 20 Min.
    • 8.1 Thanks
    • 8.2 Download summary